Author: Kim Harris Busdieker
Your grandparents likely knew their butcher by name, and the seller at the produce stand and the cashier at their local Kroger. It wasn’t that long ago.
Understanding the WHY behind a customer’s attitude and behavior towards your company is more important than understanding how loyal or satisfied a customer is.
Get in on a “learn-it-or-be-left-behind skillset,” reignite your passion for your work, and network over happy hour at our Ignite! Regional Conference on Customer Experience on September 22.