Author: Travis Nipper
As we settle into the 2017-2018 chapter year, the fire is roaring, fueled by our biggest endeavor in recent memory. Lead by Immediate Past-President and Conference Chair, Gina Bonar, our Ignite! Regional Conference was a one-of-its-kind event.

Author: Pat Frew
If the road to good intentions takes you somewhere you don’t want to go in your career search, Julie Bauke of the Bauke Group says there’s a way to fix that.

Are you a WordPress enthusiast or looking for ways to improve your website? You should check out what WordCamp Cincinnati 2017 has to offer.

Author: Dennis Devlin
Which generation is the only generation that doesn’t prioritize buying brands they used when growing up? Which generation expects to move seamlessly between physical and digital worlds? It was our pleasure at Consumer Clarity to partner with our friends at Wyzerr to offer the Generational Insights Quiz at the IGNITE! 2017 conference.

Author: AMA Cincinnati Board of Directors
The AMA Cincinnati chapter has launched the new Job Board, powered by Your Membership. Learn more.

Author: Kim Harris Busdieker
Your grandparents likely knew their butcher by name, and the seller at the produce stand and the cashier at their local Kroger. It wasn’t that long ago.

Author: Wyzerr
Understanding the WHY behind a customer’s attitude and behavior towards your company is more important than understanding how loyal or satisfied a customer is.

Get in on a “learn-it-or-be-left-behind skillset,” reignite your passion for your work, and network over happy hour at our Ignite! Regional Conference on Customer Experience on September 22.

practical excellence

Author: Gina Bonar
A year-end recap from outgoing AMA Cincinnati President on delivering practical excellence for a thriving community.

Check out this infographic that captures the six laws of CX, by transformist, author, and upcoming Ignite! Regional Conference keynote speaker Bruce Temkin.

Copyright © AMA Cincinnati. All rights reserved.