Friday, September 22, 2017

Ignite! CX Conference Speakers

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With several iconic Keynote Speakers, deep-dive track sessions and workshops, peer networking, and a dynamic, interactive Experience Lounge, you will walk away inspired, empowered, equipped and ready to make an immediate impact on YOUR Customers’ Experience.

Keynote Speakers

Thomas A. Stewart

Executive Director, National Center for the Middle Market and Co-Author, “Woo, Wow and Win: Service Design, Strategy and the Art of Customer Delight”

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Patricia O’Connell

President, Aerten Consulting and Co-Author, Woo, Wow and Win: Service Design, Strategy and the Art of Customer Delight

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Jen Rodstrom, CCXP

Customer Experience Transformist, Temkin Group

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Joel Book

Sr. Director, Digital Marketing Insight, Salesforce

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Featured Speakers


Dan Barczak, Creative Director / Partner, Hyperquake


Chris Bergman, CEO, FamilyTech


Jeanne Bliss, Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association


Evan Carroll, President, Evan Carroll & Associates


Cindy Daumeyer, Partnership Director, Astronomer


Dennis Devlin, CEO, Consumer Clarity


Matthew Dooley, Founder of Dooley Media


Noah Fleming, Consultant, Speaker & Author, Fleming Consulting & Co.


David Galownia, CEO, Slingshot


Don Gray, President, Sales Engineering Group


Autumn Heisler, Creative Director, Dooley Media


Chris Howard, CIO, Slingshot


Aldy Keene, President & CEO, Loyalty Research Center


Sherwood MacVeigh, Director of Strategy, Hyperquake


Natasia Malaihollo, CEO, Wyzerr


Jeffrey Miller, Experiential Brand Strategist, Iacono Creative Event Services


Matt Nitzberg, CCO, FamilyTech

Stan Phelps
Stan Phelps, Founder, PurpleGoldfish.com


Dawn Shirley, Vice President, Communications & Media, 84.51°


DJ Switzer, Director of Communications, FC Cincinnati


Dave Townsend, President, Intrinzic

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