Author: Marce Epstein
VEGA, a global manufacturer of process instrumentation, adopted a laser focus on the customer journey to significantly improve on-time delivery.

Author: Meghann York
AI is making its way into marketing departments across the world, and some marketers are starting to see that they can’t function without it.

Author: Simcha Kackley
Sales people are losing their mojo around the world. Learn more about the importance of sales and marketing alignment using focused strategies and tactics.

We are proud to announce the launch of the Trailblazer Series. You may have attended our “Signature Speaker Series” in the past. The Trailblazer Series is the newest iteration of that program — but with a laser-focus on leadership and innovation.

Join us in giving a hearty “Congratulations!” to our October Volunteers & Board Members of the Month.

Join us in giving a hearty “Congratulations!” to our September Volunteers & Board Members of the Month.

Author: Tony Bodoh
Companies competing in the Experience Economy engage their marketing teams in the research and design phases. This must happen because customers need integrity in their experiences as they move through the various stages of awareness, consideration, and acquisition. The experience is a forethought, not an afterthought. The experience is what is being promised, sold, and delivered.

Author: Mitch Tidman
What would you say if I told you that you, the business owner, brand manager, or customer experience specialist, have no control over how a person experiences your brand? At best, you can seek to create an environment and context that you think are conducive to a person feeling empowered, connected, valued, and inspired. Here are some ways to do just that.

It’s rainy and I’m cold (anything less than 70 degrees in early September is cold to me), but I’m warm on the inside because things are heating up with AMA Cincinnati this month! Here’s the lowdown on what you need to know for the month of September.

Past AMA Cincinnati Board President and current VP Programming – Executive Marketer Dennis Devlin shares the inside scoop on the American Marketing Association’s Executive Marketer Community

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