Are you a WordPress enthusiast or looking for ways to improve your website? You should check out what WordCamp Cincinnati 2017 has to offer.
Author: Dennis Devlin
Which generation is the only generation that doesn’t prioritize buying brands they used when growing up? Which generation expects to move seamlessly between physical and digital worlds? It was our pleasure at Consumer Clarity to partner with our friends at Wyzerr to offer the Generational Insights Quiz at the IGNITE! 2017 conference.
Author: AMA Cincinnati Board of Directors
The AMA Cincinnati chapter has launched the new Job Board, powered by Your Membership. Learn more.
Author: Kim Harris Busdieker
Your grandparents likely knew their butcher by name, and the seller at the produce stand and the cashier at their local Kroger. It wasn’t that long ago.
Understanding the WHY behind a customer’s attitude and behavior towards your company is more important than understanding how loyal or satisfied a customer is.
Get in on a “learn-it-or-be-left-behind skillset,” reignite your passion for your work, and network over happy hour at our Ignite! Regional Conference on Customer Experience on September 22.
Author: Gina Bonar
A year-end recap from outgoing AMA Cincinnati President on delivering practical excellence for a thriving community.
Check out this infographic that captures the six laws of CX, by transformist, author, and upcoming Ignite! Regional Conference keynote speaker Bruce Temkin.
Are you fired up about IGNITE!? Well the anticipation is only going to increase as we begin to announce our iconic keynote speakers. Announcing Ignite 2017 Keynote Speaker, Presenting The Six Laws of Customer Experience: Jen Rodstrom, CCXP Customer Experience Transformist, Temkin Group.
Author: Linda Antus, President & CEO, Cincinnati USA Regional Tourism Network
Excerpts from Linda Antus’ acceptance speech after being awarded as part of the inaugural class of Cincinnati Marketing Legends. From AMA Cincinnati’s Pinnacle Awards ceremony on June 8, 2017.