The CX and Sales Enablement Community delivers a forum where Cincinnati and NKY leaders review and discuss how to influence customer experience, improve sales results, increase Marketing ROI, drive integration and expand innovation, with levers spanning people, process and technology.

We host facilitated discussions on topics like sales leadership, funnel management, effective lead generation, driving predictable sales results, and ensuring that sales and marketing are working effectively together. In addition, we engage regional sales leaders and executives on their success to address specific challenges and grow their business.

Mitch Tidman

Mitch began his international career in the design and branding world in France before embarking on a corporate adventure with Hill-Rom Inc, which lasted 16 years and brought him to the US in 2002. During his tenure with Hill-Rom, Mitch was the first to hold the title of Customer Experience Director, leading the prestigious Customer Visitation program and tradeshows. Mitch went on to lead the Global Product Development teams and International Commercial Marketing, and was general manager of a German subsidiary for two years.

Four years ago, Mitch launched Palladium Marketing in Cincinnati, OH, specializing in sales enablement apps, and became an active board member of AMA Cincinnati, leading the Strategic Partnerships committee.

Upcoming CX & Sales Enablement Events

No Events Found

All are welcome to attend our CX & Sales Enablement Community meetings, which are typically held on the 3rd Tuesday of the month.

Sessions run from 7:45 a.m. – 9:15 a.m., and are held virtually via Zoom or at OfficeKey in Rookwood Tower at 3805 Edwards Road, Suite 550, Cincinnati, OH 45209.

There is no cost for members to attend and guests are $5.


Mitch Tidman


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