Friday, September 22, 2017

Ignite! CX Conference Speakers


With several iconic Keynote Speakers, deep-dive track sessions and workshops, peer networking, and a dynamic, interactive Experience Lounge, you will walk away inspired, empowered, equipped and ready to make an immediate impact on YOUR Customers’ Experience.

Keynote Speakers

Thomas A. Stewart

Executive Director, National Center for the Middle Market and Co-Author, “Woo, Wow and Win: Service Design, Strategy and the Art of Customer Delight”

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Patricia O’Connell

President, Aerten Consulting and Co-Author, Woo, Wow and Win: Service Design, Strategy and the Art of Customer Delight

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Jen Rodstrom, CCXP

Customer Experience Transformist, Temkin Group

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Joel Book

Sr. Director, Digital Marketing Insight, Salesforce

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Featured Speakers

Dan Barczak, Creative Director / Partner, Hyperquake

Chris Bergman, CEO, FamilyTech

Jeanne Bliss, Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association

Evan Carroll, President, Evan Carroll & Associates

Cindy Daumeyer, Partnership Director, Astronomer

Dennis Devlin, CEO, Consumer Clarity

Matthew Dooley, Founder of Dooley Media

Noah Fleming, Consultant, Speaker & Author, Fleming Consulting & Co.

David Galownia, CEO, Slingshot

Don Gray, President, Sales Engineering Group

Autumn Heisler, Creative Director, Dooley Media

Chris Howard, CIO, Slingshot

Aldy Keene, President & CEO, Loyalty Research Center

Sherwood MacVeigh, Director of Strategy, Hyperquake

Natasia Malaihollo, CEO, Wyzerr

Jeffrey Miller, Experiential Brand Strategist, Iacono Creative Event Services

Matt Nitzberg, CCO, FamilyTech

Stan Phelps
Stan Phelps, Founder,

Dawn Shirley, Vice President, Communications & Media, 84.51°

DJ Switzer, Director of Communications, FC Cincinnati

Dave Townsend, President, Intrinzic


CX Champion

CX Advocates

CX Ambassadors