Friday, September 22, 2017

Ignite! CX Conference Speakers


Aldy Keene

President & CEO, Loyalty Research Center

Aldy Keene is a pioneer and thought leader in his field. He provides strategic vision and direction for Loyalty Research Center. He also leads a dynamic team of Project Directors, Researchers, Program Managers, Statisticians and Consultants to deliver exceptional value to clients.

Starting his career as an academic, he taught Marketing and Economics at The University of Chicago and Purdue University. As Vice President of Client Services at Walker Information CSM, he was instrumental in establishing the business and growing it rapidly while moving into client consulting relationships, particularly in the area of deployment. He played a crucial role in helping leading Fortune 500 companies harness the power of Customer Intelligence for success in the marketplace and growth. Aldy founded The Loyalty Research Center in 1997, offering cutting edge research and consulting in the area of stakeholder relationship measurement and management.

He received his MS ABD in Economics from the University of Chicago and a BS in Economics from The Ohio State University.